Privacy policy

Last updated: September 28, 2026

In short. What's on your Mac never leaves it: your files, your apps, the scans and the history stay with you. To open CleanMochi, you need a Mochi account, the same one as for VoiceMochi. For that account we keep your first name, your email, your licenses, a few details about your linked Macs (their name, their versions, an anonymous ID) and the days you use the apps. The cleanmochi.com website uses no cookies, trackers or analytics.

Who is responsible for your data

The data controller is NORY LLC, which publishes the Mochi apps under the AppsMochi brand:

NORY LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: [email protected]

Your Mochi account

CleanMochi only opens with a Mochi account. This account is shared by the Mochi family of apps published by NORY LLC, which today means CleanMochi and VoiceMochi: whether you create it on cleanmochi.com or on voicemochi.com, it's the same account, in the same database. You confirm your email with a code we send you, then sign in from the app. Here's everything we store.

For your account

your first name and email address;
your password, which Supabase stores hashed, meaning irreversibly transformed, so nobody on our side can read it;
the date you accepted the license agreement and this policy;
whether you want the newsletter, which is optional (the box is unchecked by default);
your language (English or French) and the site where you created your account;
when your account was created and when you last signed in.

For your licenses

You have one license per app. For each one we keep its key (CM-XXXX-XXXX-XXXX-XXXX for CleanMochi, VM-XXXX-XXXX-XXXX-XXXX for VoiceMochi), its plan, its status and how many Macs it covers. The license for the app whose site you sign up on is created with your account; the license for another app in the family is created the first time you sign in to that app. We never send the key by email: you only see it once you're signed in, under My account or in the app.

For each linked Mac

your Mac's name, the one you gave it in macOS;
its macOS version and the app's version;
when it first signed in, when it last checked its license and when it was last used;
when you removed it, if you did;
an anonymous ID for the Mac. It's an irreversibly encrypted fingerprint of the Mac's hardware ID: it can't be traced back to your serial number, which we never receive.

How you use the apps

for each app, the days you opened it and the days you actually used it: a yes or a no per day, with no content;
for VoiceMochi, a daily counter: the number of texts processed and the number of seconds of audio transcribed. It's used to apply the daily usage limit. The content of your dictations, texts and meetings isn't stored on our servers: it goes through our relay to Groq, our transcription provider, and the result comes back to your Mac. The details are in the voicemochi.com privacy policy.

You can see your licenses and Macs under My account. If you remove a Mac from that page, the app on that Mac signs out right away.

What we use it for

to provide your account and licenses, and to check that each license is used on the number of Macs it covers;
to apply VoiceMochi's daily usage limits, which keep the cost of the service under control;
to protect your account and the service from abuse, and to know how many people use each app;
to send you the emails tied to your account: confirmation, sign-in and password reset codes;
to reply when you contact support;
to send you the newsletter, only if you ticked the box. You can unsubscribe in one click.

The legal basis is the license agreement you accept when you create your account, our legitimate interest in keeping the service secure and following how it's used, and your consent for the newsletter.

Who processes it for us

Supabase hosts the account, license and Mac database, on servers in the European Union, in Paris. It also runs our relay to VoiceMochi's transcription service.
Resend sends the emails tied to your account, like confirmation codes, from the European Union, in Ireland.
Cloudflare hosts the cleanmochi.com and voicemochi.com websites.

We don't sell or rent your data.

How long we keep it

For as long as your account exists. To delete it, email us at [email protected] from your account's address: we erase your account, licenses, Macs and usage within one month. Deletion applies to every Mochi app, including on voicemochi.com. You can also remove a Mac yourself, under My account.

The CleanMochi app

What the app reads on your Mac

To do its job, CleanMochi reads information on your Mac: the name, size and date of the files it scans, your list of apps and when you last used them, the items that launch at startup, memory, CPU and disk usage, temperature, and your Mac's details (model, battery, security protections).

What never leaves your Mac

Everything the app reads is processed only on your Mac. Your files, your list of apps, the scans, the history and your settings are never sent to us. The app contains no analytics or ads, and doesn't send crash reports. The Log and your settings go away when you delete the app and its files.

What the app sends

For your account and license, only what's needed: your sign-in, and the details of the linked Mac listed above (name, versions, last active date, anonymous ID). Like any internet connection, these exchanges reveal your IP address to our providers. Update checks are described below.

The "Apple warranty" button just opens Apple's website in your browser. CleanMochi doesn't send your serial number; you copy it yourself if you want to.

Updates

A few seconds after each launch, then every hour while the app is open, CleanMochi reads the list of published versions on cleanmochi.com (the appcast.xml file). This request contains no files and nothing about your account: only the app's name and version, like any request of this kind, plus your IP address, which our host Cloudflare can see. If a new version exists, the app offers it to you. If you accept, or if you turned on "Install automatically" (off by default), it downloads the update from cleanmochi.com and checks its signature before installing it. You can turn this check off in Settings, Updates, with "Check automatically"; the "Check for updates" button stays available.

When you run a full scan or open the Updates screen, CleanMochi also checks whether your other apps have a new version. For apps that publish their own list of versions, it reads that list directly from their publisher: the request contains nothing about you or your files, but that publisher can see your IP address, as with any connection. The app also asks macOS, and Homebrew if it's installed, for available updates: those tools contact Apple and Homebrew themselves. None of this is sent to us.

The cleanmochi.com website

The site sets no cookies, uses no trackers or analytics and shows no ads. That's why there's no cookie banner.

Account. The sign-up and sign-in forms send what you type to Supabase, which hosts the accounts. While you're signed in, your session is kept in your browser's local storage. It isn't an advertising cookie: it only keeps you signed in, and it's cleared when you sign out.
Hosting. Our host, Cloudflare, processes the technical data needed to serve the site and protect it from attacks: IP address, browser type, pages requested, date and time. We don't use it to track you.
Fonts. The site's fonts are hosted on our own site. Your browser doesn't contact any third-party service to display them.
Video. The intro video is hosted on our own site, with no third-party platform.

When you email us

If you write to [email protected], for example with a question or to delete your account, we receive your email address, your name if it's included, and your message. We only use them to reply to you, or to send you the launch notice if you asked for one. The legal basis is your request, and your consent for the launch notice.

Launch notice requests: your address is deleted once the notice is sent.
Other conversations: kept for 3 years after our last exchange, then deleted.

These messages are only shared with the email provider that hosts our mailbox on our behalf.

Transfers outside the European Union

The account and license database is hosted in the European Union. NORY LLC and Cloudflare are based in the United States. When personal data from the European Union is processed outside the EU, by us or by a provider, the transfer relies on the EU-U.S. Data Privacy Framework for providers that participate in it, or on the European Commission's standard contractual clauses.

Your rights

You can ask to access, correct, delete or export your data, restrict or object to its use, and withdraw your consent at any time. Email us at [email protected] and we'll reply within one month. You can also change your password and remove a Mac yourself, under My account.

If you think we're not respecting your rights, you can complain to your local data protection authority (in France, the CNIL: www.cnil.fr).

California residents: we do not sell or share your personal information as defined by the California Consumer Privacy Act.

Children

We don't knowingly collect data from children under 13 (or under 15 in France), whether through an account or by email. If that has happened, contact us and we'll delete it.

Changes

If this policy changes, we'll update this page and its date. If the change affects the app, we'll also tell you in the app.